Support that answers and hands over cleanly.
Delvra finds the real answer in your systems. When it should not answer, it hands over with a summary.
The five requests it handles first
Numbers are from our own service desk: requests of each kind out of 196, 28/9 to 23/10/2026. The last two come from the actions our WordPress connector proposes.
- Something on the site needs fixing75 / 196
- Please change this text or price23 / 196
- How do I do this?16 / 196
- I cannot log in
- Where does my request stand?
Actions, risk and default mode
These are the defaults. You change each one. Money and irreversible actions never run on auto.
- Answer from approved knowledgeRead
- Look up the customer’s recordRead
- Create a task for the teamReversible
- Send a login linkReversible
- Close the requestReversible
- Give a creditMoney
One conversation, start to finish
- Customer
I cannot log in to the members area.
- Delvra
I can send a login link to the email on your account. Should I send it?
- Customer
Yes, and the price on the course page is wrong.
- Delvra
The link is on its way. I passed the price issue to the team with a link to the page, and you will get an update here.
- In your portal
Login link sent (approved by Rona). Task created for the content team, with a summary.
Systems it uses
- WhatsApp (via ManyChat)In pilot
- Delvra built-in CRMIn pilot
- WordPressIn pilot
- WooCommerceIn pilot
Limits today
- Email support is planned and not yet available
- No legal, medical or financial advice. Those go to a person
Start with one workflow. We set it up and run it with you.
Tell us which messages eat your team’s day. In 30 minutes you will see it running on a demo store, what it would cost you and what stays in your hands.